Diagnostic Maintenance Program
DEC.DMP™

In the ever-evolving field of environmental solutions, DEC (Dynamic Environmental Corporation) stands as the leading provider of innovative environmental technologies. At the heart of DEC's success lies its commitment to providing exceptional customer service, particularly through its renowned Technical Support Services (TSS) department.

The DEC TSS department serves as the backbone of DEC SERVICE's after-sales support, ensuring that customers receive prompt, professional assistance whenever they encounter technical challenges or require guidance on the optimal operation of DEC's products. Comprising a team of highly skilled and experienced engineers and technicians, the TSS department is dedicated to resolving issues efficiently and effectively, minimizing downtime and maximizing customer satisfaction.

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DEC SERVICE offers a comprehensive Diagnostic Maintenance Program (DEC.DMP™) to help businesses achieve and maintain compliance.

DEC.DMP™: a comprehensive "certified" approach

DEC SERVICE's DMP goes beyond routine maintenance to provide a proactive and preventive approach to VOC emission control. Our team of experienced technicians and engineers conducts regular on-site inspections to assess the status of your DEC VOC emission control system, identifying potential issues before they lead to non-compliance or costly repairs.

All DEC.DMP™ inspections are conducted by experienced DEC technicians and engineers who hold valid certifications issued by DEC. This ensures that your system receives expert attention and thorough evaluation.

Tailored Maintenance Schedules for Optimal Efficiency

The frequency of DEC.DMP™ visits is determined based on the annual running time of the VOC emission control system.

For any plant, we meticulously design dedicated schedules ensuring that your system receives the necessary attention to maintain optimal performance and minimize downtime.

The DEC.DMP™ procedures allow for a modular checkup of your system, addressing specific areas of concern as requested by the Buyer. This flexibility ensures that your needs are met effectively and efficiently.

Modular Inspection Procedures for Comprehensive Coverage

DEC.DMP™ procedures allow for a modular checkup of your VOC emission control system, encompassing various aspects, as requested by the customer:

  • Equipment Checks;
  • Instrumentation Verification;
  • Process Checks.

    • Impact on Customer Success

    The DEC TSS department plays a pivotal role in our success by fostering Customer satisfaction and enabling Customers to fully utilize the capabilities of DEC's processes and technologies. By providing timely, professional, and comprehensive support, DEC TSS contributes to the following benefits for our customers:

  • reduced downtime: prompt troubleshooting and resolution of technical issues minimize downtime and ensure continuous operation of DEC's systems;
  • enhanced productivity: Customers can focus on their core business activities without being hindered by technical problems, leading to improved productivity and efficiency;
  • increased uptime: Customers can confidently rely on the reliability and performance of DEC's processes, leading to a positive impact on their business outcomes;
  • strong customer relationships: the TSS department establishes strong relationships with customers, fostering trust and loyalty that drive customer retention and referrals.

    • Enhancing Environmental Compliance and Operator Expertise

    DEC.DMP™ not only safeguards your system's performance but also contributes to environmental compliance by ensuring that your VOC emissions are effectively controlled. Additionally, DEC SERVICE provides training services programs for your operators, enhancing their understanding of the system and its maintenance procedures.

    Investing in the Future of Your VOC Emission Control System

    By implementing DEC.DMP™, you are investing in the long-term health and efficiency of your DEC VOC emission control system. With regular inspections, preventive maintenance, and operator training, you can minimize downtime, optimize performance, and ensure compliance with environmental regulations.

    Contact DEC SERVICE

    To experience the benefits of DEC.DMP™ and safeguard the performance of your DEC VOC emission control system, contact DEC today. Our dedicated team is committed to providing you with the expert support you need to achieve optimal efficiency and environmental compliance.

    built on innovation,
    inspired by passion

    DEC HOLDING, DEC, Dynamic Environmental Corporation, DEC IMPIANTI, DEC SERVICE, DEC ENGINEERING, DEC AUTOMATION, DEC LAB, DEC ANALYTICS, DEC Group